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Latest Innovation Posts
Closing the Gap on FAFSA Completion RatesMay 14, 2024 - 1:53 pm
Navigating the Maze of FAFSA Delays: Understanding your Next StepsFebruary 6, 2024 - 4:52 pm
Preparing for the 2024-25 Award Year: Understanding the FAFSA Simplification ActDecember 28, 2023 - 2:41 pm
Latest Insight Posts
Enhancing the Student Financial Aid Experience March 24, 2025 - 8:47 am
Building a High-Performance Financial Aid TeamMarch 17, 2025 - 12:58 pm
Practical Tips to Making Financial Aid Administration EasierMarch 10, 2025 - 9:15 am
Enhancing the Student Financial Aid Experience
By: Delinda “Lindy” Hall Ed.D. We’ve all experienced unexpected staffing shortages, unforeseen budget constraints, and tight timelines. When students and university administrators face delays due to service interruptions, it disrupts the timely release of critical funding. These funding interruptions lead to frustration, causing students to delay enrollment or even withdraw early at the start of the term. For […]
Building a High-Performance Financial Aid Team
By: Dotti Davidson, FAS Consultant It’s a question no one likes to ask: “Is the issue with the employee, or is it with leadership?” You hire someone with financial aid experience, yet performance issues arise. Thoughts like “How did they get hired?” or “Shouldn’t they already know this?” may come to mind. But before jumping to conclusions, […]
Practical Tips to Making Financial Aid Administration Easier
By: Dotti Davidson, FAS Consultant Financial aid offices are tasked with juggling student support, compliance and administration of funds, all within complex systems that impact the entire institution. As a consultant, I have served many schools and and have seen firsthand how small process improvements can make a big difference. At times, there is a knowledge […]