Consultant Insights

How Institutions Can Stay Compliant—Even When Staffed Below Capacity

By: Sean Hudson, FAS Consultant Staying compliant with hundreds of federal and state financial aid regulations is difficult under normal circumstances. But for many schools today, “normal” no longer exists. Most financial aid offices are operating under extreme staffing shortages—and compliance has never been more at risk. In 2023, the National Association of Student Financial Aid […]

Build a Financial Aid Technology Strategy for Maximum ROI

By: Dotti Davidson, FAS Consultant Prioritizing Technology for Maximum ROI With 87% of students citing a school’s technological sophistication as a key factor in their college choice, financial aid offices must prioritize technology investments. In an era where digital expectations shape enrollment decisions, outdated systems in financial aid offices can cost schools more than time—they can […]

The Impact of Remote Financial Aid Offices on Student Experience

By: Samantha Shores, Associate Consultant, Financial Aid Services When a student needs answers about their financial aid, every minute matters—especially during peak processing season.In today’s digital world, long waits and in-person-only support just don’t cut it. The role of the Financial Aid Office has always been essential—but how students access that support is changing fast. […]

©2023 Financial Aid Services. All Rights Reserved.