Consultant Insights

Creating and Maintaining an Effective Financial Aid Appeals Process

By: Sean Hudson, Sr Consultant In an ideal world, higher education would be accessible to all without financial barriers. However, until we reach that point, it is crucial for educational institutions to make education affordable for students. This is achieved through strategic packaging of financial aid at various discount rates and the utilization of Professional […]

The Whole Institution Approach: Mitigating Risks and Achieving Compliance in Student Aid Administration

By: Bob Covey-Robbins, FAS Sr. Consultant An institution’s eligibility for administering federal student aid is critically important, and everyone must understand that compliance with federal regulations is an institutional responsibility and not just a financial aid responsibility. When we review the top audit and program review findings published by the US Department of Education we […]

How Much Training is Enough? 

By: Robert “Bob” Covey-Robbins, Sr. Consultant How much training is enough for a financial aid office? How often do we need to provide updated training to staff? One of the top concerns that we often hear from financial aid staff is that they don’t get enough training. Consistent and Comprehensive Training.  Financial aid training is […]

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