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Latest Innovation Posts
The Cost of Chaos – Why Financial Aid Operations Must EvolveMay 22, 2025 - 1:42 pm
Timing Is Everything – How Financial Aid Operations Impact Enrollment and RetentionApril 28, 2025 - 1:25 pm
The Domino Effect in Financial Aid OperationsApril 9, 2025 - 9:56 am
Latest Insight Posts
The Decision Window: How Financial Aid Timing Shapes Enrollment DecisionsJune 30, 2025 - 12:36 pm
Reduce Summer Melt: Practical Strategies for Higher EducationJune 26, 2025 - 2:40 pm
The Momentum Window: Financial Aid Packaging Starts Before the FAFSAJune 24, 2025 - 11:43 am
Navigating Summer Melt in Higher Education
According to the Brookings Institution, 10-20% of high school seniors who are admitted to a college and indicate that they intend to attend never actually show up on the first day of class. This drop in enrollment is well known in the higher ed industry as the summer melt phenomenon. According to the Enrollify.org Blog, […]
I Will Survive… A Program Review!
I’ve had the pleasure of surviving and conquering a program review by the Department of Education. Ahead of their scheduled visit, there was a call from ED in August saying, “Congratulations, you are the lucky winner of a program review to be conducted in September.” Of course, it was the same week the annual audit […]
Turning Insights into Effective Action Planning
By: Maureen Anderson, FAAC®, Vice President of Consulting and Compliance Effective leadership is vital for navigating uncertain times. It requires cultivating a growth mindset, keen listening skills, and a willingness to take strategic action. In this three-part series, members of the Financial Aid Services leadership team explore one key dimension at a time—offering practical insights […]