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Latest Innovation Posts
Closing the Gap on FAFSA Completion RatesMay 14, 2024 - 1:53 pm
Navigating the Maze of FAFSA Delays: Understanding your Next StepsFebruary 6, 2024 - 4:52 pm
Preparing for the 2024-25 Award Year: Understanding the FAFSA Simplification ActDecember 28, 2023 - 2:41 pm
Latest Insight Posts
Driving Institutional Success Through AnalysisJanuary 12, 2025 - 6:05 pm
Pay Now or Pay Later: Strengthening Financial Aid OperationsJanuary 5, 2025 - 4:34 pm
How to Hire Smart: A Creative Approach to Evaluating Potential Employees December 18, 2024 - 11:15 am
Safeguarding Students’ Information Now Requires Stricter Oversight
The Federal Trade Commission (FTC) issued a final rule on December 9, 2021, amending the customer information safeguard requirements under the federal Gramm-Leach-Bliley Act (GLBA), also known as the “Safeguards Rule.” Since 1999, the GLBA has set the standards for maintaining customer data for financial institutions, including colleges and universities that participate in the Title […]
Suspicion of Malware Suspends Federal System Access
Two institutions have recent had their access to all federal databases and websites suspended. In both instances, a user attempted to log in to a secure federal website from an older computer whose antimalware and anti-virus software were not current. The U.S. Department of Education’s security system detected “key logging” (recording a computer user’s keystroke […]
Regulation F: What It Means for Educational Debt Collections
The Consumer Financial Protection Bureau (CFPB) has finalized new debt collection rules. This is the first major update to requirements put in place in 1978. The changes include definitions of communication tools, such as email and text messaging, that were not envisioned when the laws were enacted over 40 years ago. These new requirements, known […]