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Latest Innovation Posts
Closing the Gap on FAFSA Completion RatesMay 14, 2024 - 1:53 pm
Navigating the Maze of FAFSA Delays: Understanding your Next StepsFebruary 6, 2024 - 4:52 pm
Preparing for the 2024-25 Award Year: Understanding the FAFSA Simplification ActDecember 28, 2023 - 2:41 pm
Latest Insight Posts
Why I Became a Financial Aid ConsultantFebruary 2, 2025 - 5:48 pm
Start Early & Scale Smart: Maintain Momentum in FAFSA CyclesJanuary 21, 2025 - 9:38 am
Driving Institutional Success Through AnalysisJanuary 12, 2025 - 6:05 pm
Suspicion of Malware Suspends Federal System Access
Two institutions have recent had their access to all federal databases and websites suspended. In both instances, a user attempted to log in to a secure federal website from an older computer whose antimalware and anti-virus software were not current. The U.S. Department of Education’s security system detected “key logging” (recording a computer user’s keystroke […]
Regulation F: What It Means for Educational Debt Collections
The Consumer Financial Protection Bureau (CFPB) has finalized new debt collection rules. This is the first major update to requirements put in place in 1978. The changes include definitions of communication tools, such as email and text messaging, that were not envisioned when the laws were enacted over 40 years ago. These new requirements, known […]
Handling Student Payments More Efficiently
by David Glezerman Getting students to pay their tuition on time is challenging in normal times. During the COVID-19 pandemic, new barriers have arisen to receiving and processing these payments—and many other types of payments–quickly and efficiently. Despite efforts to work remotely to avoid spread of the virus, business officer staff still must come to […]