Consultant Insights

Customer Service Skills – Practice Makes Perfect! 

By: Joyce Lubeck-Sonenberg, FAS Senior Consultant It should come as no surprise that working in a typical school financial aid office can be, well… challenging.  Stepping into any FA office near the start of a new term, one can easily see why this can be so. It’s a busy place. Several students may be at the front […]

Saying “Yes” to Becoming a Director of Financial Aid

By: Heidi Goldsworthy, FAS Senior Consultant Saying “yes” to becoming a Director of Financial Aid is a big step.  Preparation is key. Taking the opportunity to say “Yes” to moving up to a leadership position within Financial Aid can be both exciting and unnerving.  What are the questions you should ask as you consider becoming […]

FAS Celebrates Financial Aid Day!

Join us in celebrating Financial Aid Day! Today, we come together to celebrate and honor the incredible Financial Aid Professionals making dreams come true! Finaical Aid Services, LLC (FAS) wants to take a moment to acknowledge the passion, dedication, and unwavering commitment of financial aid experts like you who help students achieve their educational aspirations. […]

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