FAS Director of Client Engagement Cindy Kohlman Earns Nationally Recognized Financial Aid Administrator Certification
By: FAS Staff
Atlanta, GA, April 19th, 2024—Cindy Kohlman, Director of Client Engagement at Financial Aid Services, LLC., earned the FAAC® designation from the National Association of Student Financial Aid Administrators’ accredited Certified Financial Aid Administrator® (CFAA) Program.
“Cindy’s dedication to the student financial aid industry is truly commendable. Cindy embodies the highest standards of professionalism and expertise, reflecting our team’s collective commitment to serving our clients with excellence” said Nicole Verrett, VP of Business Development.
The CFAA Program is a first-in-the-industry effort launched in 2019 that validates the skills and knowledge of financial aid professionals at postsecondary institutions nationwide. The National Association of Student Financial Aid Administrators, or NASFAA, is a nonprofit membership organization that represents more than 29,000 financial aid professionals at approximately 3,000 colleges, universities, and career schools across the country. NASFAA is the only national association with a primary focus on student aid legislation, regulatory analysis, and training for financial aid administrators.
“Financial aid administrators are entrusted with significant responsibility, ranging from ensuring college access for students to protecting the reputation of an institution and maintaining the integrity of federal financial aid programs,” said NASFAA President & CEO Justin Draeger. “The FAAC designation affirms the professional commitment of a financial aid administrator not only to those responsibilities but also their commitment to uphold the highest ethical standards.”
Kohlman joins the ranks of an elite group of more than 300 other financial aid professionals who earned the FAAC designation after successfully passing a comprehensive knowledge exam and affirming commitment to the standards of ethical behavior that have long been a hallmark of the financial aid profession.
Kohlman joined FAS in January of 2022. Her previous experience includes tenure as Assistant Vice Provost and Director of Financial Aid at the University at Buffalo, the flagship institution of the State University of New York (SUNY). She also served as the Director of Operations and Client Services at Rochester Institute of Technology. Kohlman is a passionate member of the financial aid community. Cindy has held leadership positions in state professional organizations including the New York State Financial Aid Administrators Association (NYSFAAA) as a member of the Executive Council and serving as Vice President for the State University of New York Financial Aid Professionals, Inc. (SUNYFAP).
She has received service awards from the Eastern Association of Student Financial Aid Administrators (EASFAA), NYSFAAA, and SUNYFAP. Cindy is also a member of the National Association of Student Financial Aid Administrators (NASFAA).
“Financial aid administrators work in a highly regulated, continuously evolving industry where knowledge matters,” says Craig Alan Slaughter, 2023-24 CFAA Program commission chair and director of financial aid at Kenyon College. “As part of an inclusive and supportive FAAC community, we commit to the highest standards of professionalism and professional development to support the success of the communities, institutions and students we serve.”
More information about the certification program may be found at nasfaa.org/certification_overview, or by contacting NASFAA’s certification program staff via email at certification@nasfaa.org.
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About FAS
Financial Aid Services (FAS) has served higher education for over 30 years. Located in Atlanta, Georgia, FAS provides consulting, staffing, processing, and assessment services to assist institutions with improving operational efficiency, student satisfaction, and regulatory compliance in financial aid and student business services. FAS’ accomplished team averages 28 years of experience and has a combined 1,600 years of higher education experience. With clients in 49 states, FAS has successfully served over 1,800 institutions nationwide. The Company’s extensive experience combined with industry-leading expertise and focus on superior client outcomes, enables FAS to deliver lasting results to its clients and the students they serve. Visit www.FinancialAidServices.org for more information.